Every visit to Baker Motor Company´s workshop follows a standard process. From arranging the appointment, through the reception process, to the repair, quality inspection and vehicle return - so consistent service is ensured.
Find out what work needs to be carried out on your vehicle and why, from Baker Motor Company’s service department. Using a check list, they explain the work required and write it down. This gives you the opportunity to discuss the nature and extent of the work directly with the service advisor, along with the price, possible repair alternatives, repair times and recommendations. And of course, they're also available to deal with other issues and options regarding your Porsche.
We take great efforts to return vehicles back to their owners cleaner than they were given to us. To this end we perform a complimentary Car Wash after every service visit and offer upgraded detailing options such as Waxing, Compound Buffing, Carpet Shampoo, Leather Conditioning, Headlight Restoration and Wheel Repair.
For short visits, our clients enjoy multiple client lounges featuring elegant settings, comfortable furniture, courtesy Wi-Fi, and guest computers.
For lengthier service visits, we offer (by appointment) transportation options such as Complimentary Shuttle Service and Complimentary Loaner Vehicles.
Guests are offered chilled bottled water, gourmet coffee, and pastries from Normandy Farm Artisan Bakery.
We perform a complimentary Car Wash after every service visit. This includes a pre-wash, automatic car wash, hand drying, wheel cleaning, and vacuuming of the floor mats. Upgraded detailing options such as Waxing, Compound Buffing, Carpet Shampoo, Leather Conditioning are also available.
Service Professionals at Baker Motor Company are trained and certified by Porsche and receive ongoing education to ensure our expertise with Porsche vehicles. We use Genuine Porsche OEM Parts, which keep your vehicle original, and preserve the nation-wide Porsche new-vehicle warranty, roadside assistance, and trip interruption benefits. All this helps us to do the job right the 1st time; ultimately saving you time and effort.
Every day, highly-qualified trainers deliver technical and non-technical content in our global training centers. Using qualification programs specially developed by Porsche for workshop and service staff. And using the experience and knowledge gained from over 60 years of sports car development.
Any technician is only as good as their tools. That's why Porsche dealers use highly specialized technology. Such as the diagnostics tester for reading and deleting the error memory. The PCCB brake disc tester for detecting the degree of wear and tear on the ceramic brake discs. Or the high-voltage test adapter for manually checking that no voltage is present on high-voltage vehicles.
Porsche Genuine Parts ensure that your original remains just that. Especially after repair or maintenance. Porsche spare and replacement parts are optimally tailored to your vehicle and meet Porsche high quality standards. This applies to safety-related spare parts, such as brake discs, and to items such as body panels. For maximum safety, reliability and value retention.
How much is a dream worth? And for how long is it of value? That depends. On the quality and regularity of its upkeep. Your Porsche will only retain its value in the long-term if it's constantly maintained through Porsche Service. So that you can continue to enjoy your Porsche.
Porsche Scheduled Maintenance Plan
Maintain confidence in your Porsche vehicle from the dealership, to your home and beyond with The Porsche Scheduled Maintenance Plan (PSMP). This prepaid service plan allows you to maintain and manage your factory recommended scheduled services. Under the plan, we provide you with the most detailed services your Porsche needs to maintain its luxury, beauty and superior performance.
What’s included: There are 4 plans that are offered through PSMP. Each plan is customized to cover critical mileage periods of 2 years/20,000 miles, 3 years/30,000 miles, 4 years/40,000 miles or 5 years/50,000 miles.
How you benefit: Here are some benefits that the Plan brings to you as a Porsche owner:
In establishing scheduled maintenance requirements for the Porsche vehicles, our engineers in Germany determined the checks and service operations necessary to keep your Porsche running in optimal condition. Protect your investment with PSMP.
To guarantee optimum performance of systems and components, they must be regularly maintained. This helps retain value and improves road safety for your Porsche vehicle. Porsche maintenance requirements are optimally tailored to your Porsche. Your vehicle is checked at regular intervals. If necessary, wearing parts and fluids are changed. Baker Motor Company will advise which maintenance intervals and requirements apply to your vehicle.
Operation of disc brakes creates extremely high temperatures which can cause rapid oxidation of the brake fluid. New Anti-lock Brake Systems (ABS) are sensitive to this fluid deterioration and this kind of deposit and varnish buildup can lead to serious malfunction of the braking system. The Brake Fluid Exchange service effectively flushes all oxidized and corrosive fluid from the entire braking system. $___**
Porsche N-marked tires primarily differ from other tires due to their special design. They provide excellent driving stability – and maximum driving pleasure. During development, the tire geometry and rubber composition in particular, are tailored to Porsche vehicles. And this applies to all Porsche approved tires, be they all-season, summer, winter or high-performance tires. All the tires available from your Porsche Service Advisor at your authorized Porsche dealer have been thoroughly tested and approved by Porsche. This is distinguishable by the N-marking which is always specified in the tire's technical data, and abbreviated to N0, N1, N2, N3, N4, N5 and N6. The marking refers to the technical status at the time approval was obtained, and progressively increases with each significant evolution of the tire. A Porsche-approved tire ensures that your vehicle retains its original driving performance and safety margins, even after being fitted with a new replacement tire. There are many reasons for this. Or 33 to be precise.Porsche N-marked tires primarily differ from other tires in terms of their geometry, rubber composition and testing method, which includes a total of 33 important criteria. These consist of 12 objective outdoor criteria, such as wet and dry braking performance and service life. There are also 16 objective test rig criteria, including rolling resistance and performance at high speed. And five subjective outdoor criteria, such as handling and driving comfort, are also considered. The tangible result: driving pleasure and safety.
Baker Motor Company guarantees the Lowest Installed Price in the Charleston area for Porsche approved tires.
In most cases, our prices are simply the lowest, but we will even refund the difference if in the unlikely event you should find a lower price (that includes installation, taxes, & road hazard) at a local competitor within 30 days of your tire purchase. See a service advisor for details.
All Porsche Approved Tires purchased and installed at Baker Motor Company of Charleston Inc include 24-Month Road Hazard Coverage
Our Porsche certified technicians do more than just read codes or throw parts at a problem. We use Porsche certified diagnostic equipment and the system-driven diagnostic tools and knowledge base to accurately diagnose and repair your vehicle. Then we function test the failing part to isolate and confirm the problem. We get the repair done right, the first time, without replacing unnecessary parts.
To properly diagnose an air conditioning issue, we must evacuate and capture all remaining refrigerant in the system, we measure how much came out, and then re-fill to the factory-specified level. We will also introduce a dye to the refrigerent so that leaks can be detected. If leaks are slow enough that they cannot be seen immediately, the client can return within two weeks for a complimentary leak inspection.
Baker Motor Company works with all Aftermarket Warranty companies. In the event of a claim, we must first diagnose the problem and contact the warranty provider before we will know if the claim is covered or not. Therefore the client be responsible for any diagnosis fees incurred in the event that the issue is not fully covered. Baker Motor Company will work directly with the warranty provider for payment on approved claims.
Porsche Genuine Parts are optimally tailored to your vehicle, meet the highest Porsche quality standards, are tested by the same engineers that design Porsche vehicles, and are covered by our 2-year limited Porsche warranty. For maximum safety, reliability, and to protect the value of your Porsche, insist on Porsche Genuine Parts. Qualified Porsche technicians trained by Porsche are on duty at Baker Motor Company of Charleston Inc. to determine the right spare parts for your Porsche vehicle.